Deficiency Records for Western Hills Healthcare Residence

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Updated as of November 01, 2018

This is not the most recent data for Western Hills Healthcare Residence. For the most recent information, click here.

A list of the most recent deficiencies for Western Hills Healthcare Residence. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Have properly installed electrical wiring and gas equipment. Fire Safety 2018-09-14 2018-09-15 Y
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2018-09-14 2018-09-15 Y
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2018-09-14 2018-09-14 Y
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2018-02-01 2018-03-15 N
Install an approved automatic sprinkler system. Fire Safety 2018-02-01 2018-03-15 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2018-02-01 2018-03-15 N
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. Fire Safety 2018-02-01 2018-03-15 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2018-02-01 2018-03-15 N
Establish policies and procedures for volunteers. Fire Safety 2018-02-01 2018-02-28 N
Establish emergency prep training and testing. Fire Safety 2018-02-01 2018-02-28 N
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. Health 2018-01-29 2018-02-23 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2018-01-29 2018-01-30 N
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2018-01-29 2018-01-30 N
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2018-01-29 2018-01-30 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2018-01-29 2018-01-30 N
Hire a qualified full-time social worker in a facility with more than 120 beds. Health 2018-01-29 2018-01-30 N
Coordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients. Health 2017-08-17 2017-08-24 Y
Ensure each resident receives an accurate assessment by a qualified health professional. Health 2017-08-17 2017-08-18 Y
Keep residents' personal and medical records private and confidential. Health 2017-05-19 2017-05-20 Y
Have a program that investigates, controls and keeps infection from spreading. Health 2017-05-19 2017-05-20 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2016-12-20 2017-01-19 N
Provide care for each resident in a way that maintains or improves their quality of life. Health 2016-12-20 2017-01-19 N
Reasonably accommodate the needs and preferences of each resident. Health 2016-12-20 2017-01-19 N
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2016-12-20 2017-01-19 N
Provide care by qualified persons according to each resident's written plan of care. Health 2016-12-20 2017-01-19 N
Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. Health 2016-12-20 2017-01-19 N
Protect each resident from all abuse, physical punishment, and involuntary separation from others. Health 2016-12-20 2017-01-19 Y
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2016-12-20 2017-01-19 Y
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Health 2016-12-20 2017-01-19 Y
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. Health 2016-12-20 2017-01-19 Y
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2016-12-14 2017-01-13 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2016-12-14 2017-01-13 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2016-12-14 2017-01-13 N
Try to resolve each resident's complaints quickly. Health 2016-10-25 2016-11-21 Y
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Health 2016-10-25 2016-11-21 Y
1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day. Health 2016-10-25 2016-11-21 Y
Walls that prevent smoke from passing through and would resist fire for at least one hour. Fire Safety 2016-03-01 2016-04-14 N
Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. Fire Safety 2016-03-01 2016-04-14 N
An approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2016-03-01 2016-04-14 N
1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day. Health 2016-02-18 2016-03-18 Y